Software Maintenance Engineer - 'Top 50 Medium Sized Companies To Work

Company Name:
Salary period: Annual
Additional classifications: Engineering
At Paylocity, we continue to expand and enhance our world-class, web-based suite of Payroll, HR, Time & Labor Management, Online Benefits Enrollment, and Data Integration products. Our Product Development organization nurtures an agile work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to deliver great products and make Paylocity an exciting place to work.
The Maintenance Engineer plays an integral role in the performance and availability of Paylocity products. He/She will work with team members to resolve urgent issues with a short term solution, while not losing focus on a long term permanent solutions. This role provides the highest level of production support to all operational areas.
This position requires an inquisitive nature, a love of learning new things, and a strong desire to get to the root cause of an issue. Opportunities to learn new troubleshooting techniques and to advance programming skills are abundant in this role.
Performance Objectives/Job Duties
ΓΆΒ ΒΆ Research, trouble-shoot and correct complex and time sensitive software issues.
ΓΆΒ ΒΆ Serve as the highest level of support resource for operational teams throughout organization
ΓΆΒ ΒΆ Provide on-call support for time sensitive issues that occur outside of normal business hours.
ΓΆΒ ΒΆ Perform Root Cause Analysis on issues encountered throughout Paylocity applications
ΓΆΒ ΒΆ Provide guidance on best practices within Paylocity applications to internal users.
ΓΆΒ ΒΆ Make modifications to stored procedures and managed code for critical bug fixes.
ΓΆΒ ΒΆ Work in a collaborative environment where problem solving is a collective effort to find the best option for the client.
ΓΆΒ ΒΆ Ability to be creative and to think beyond his/her training to develop innovative solutions for urgent time sensitive problems
ΓΆΒ ΒΆ Effectively communicate details of complex issues to technical and business users
Paylocity has pioneered a unique position in the Human Capital Management industry as being one part payroll company one part software company. Delivering one-of-a-kind cloud technology, accompanied by award winning customer service, Paylocity is in a category of its own.
We are a eight-time INC. magazine winner for being One of America's Fastest Growing Privately-held Companies, as well as a six-time winner for being One of Chicago's 101 Best & Brightest Companies to Work For, and four-time winner (including 2012) for being One of the Best Places to Work in Illinois. More importantly, Paylocity has maintained an average 97% client retention rate for 15 years running, a true testament to our client commitment and cloud-based payroll and human resource solutions.
Ranked #13 on Forbes 2012 List of Top 100 Digital Companies in Chicago
Voted top 101 Best & Brightest Companies to work for 8 Years in a row!
Voted 2011 & 2012 One of the Best Places to Work in Illinois!
97% Client Retention rate since Paylocity started!
Keyword: Software Maintenance Engineer
Required Experience:
ΓΆΒ ΒΆ Demonstrate exceptional problem-solving skills
ΓΆΒ ΒΆ Minimum of 2 years of experience supporting a highly available application
ΓΆΒ ΒΆ Minimum of 2 years of experience with at least a Payroll, HR, Time & Attendance, Benefits, or Data Integration solution is required.
ΓΆΒ ΒΆ Demonstrate an above average knowledge of T-SQL.
ΓΆΒ ΒΆ Demonstrate effective and diplomatic communication skills, an energetic and positive attitude and strong team skills.
ΓΆΒ ΒΆ Demonstrate an aptitude and eagerness to learn new technologies
ΓΆΒ ΒΆ Familiarity with Visual Studios Development tools, strongly preferred
ΓΆΒ ΒΆ Experience with ASP.Net/C#, MVC, JavaScript, Microsoft Reporting Services is not required but is a plus.
From: Paylocity

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