Implementation Internal Training Specialist
Company Name:
Arca24.com
Salary period: Annual
The Client Training Department is looking for Implementation Internal Training Specialists who will be responsible for training the Implementation and Client Training staff. If you possess a positive and excited outlook and a passion for training, this position will appeal to you. Trainers are viewed as examples of the company culture from the time a new employee begins throughout their employment with the company. Thus, attitude and outlook are critical characteristics for this trainer role. This is an ideal role for someone with a passion for training and developing others to succeed in their role at Paylocity!
Position Overview
The Implementation Internal Training Specialist develops training materials and presentations to deliver new and existing concepts in the areas of payroll, tax, payroll software, and soft skills to internal employees. The key elements to our approach are that clients receive consistent answers and high quality service from all staff members. Weekly dedicated training sessions focus on specific topics and utilize documentation and role playing to foster retention and mastery of the subject matter. This position requires a specialized focus on training employees who work remotely.
Performance Objectives/Job Duties
Create training plans and materials either by enhancing existing materials or developing original documentation
Present and communicate effectively and tactfully with all personalities and help all employees understand and retain payroll and system knowledge and concepts
Evaluate trainees and communicate progress to respective managers
Consults with Implementation Managers/Leads to develop specific training to meet the needs identified
Coordinate with leads/managers to ensure employees receive supplemental training when necessary
Continually seek out new ways of helping others and delivering training concepts
Participate as a Release Lead and attend Early QA Reviews and Knowledge Transfers related to all product releases.
Provide user acceptance testing of new product features and functionality
Act as a liaison between Product Managers and Implementation Management to highlight areas of releases that will change current Implementation practices.
Develop methods to effectively train remote employees
Participate in YE and QE activities in coordination with Client Training and Implementationteams
Travel as required
Keyword: Implementation Internal Training Specialist
Required
Experience:
Prior training experience is required (1-3 years)
Prior payroll experience and/or Implementation experience is preferred
Strong interpersonal skills to be able to communicate effectively to a multitude of personalities
Strong writing skills and creativity are critical in order to develop training documentation, facilitate the presentation materials and develop new training concepts
Must have the ability to grasp new information quickly
Strong aptitude and desire for learning new concepts - things change all the time in payroll
Willingness to continually learn and relearn a variety of topics
Ambition and drive to help others
Ability to work independently
Proficiency with Microsoft Outlook and Office Suite - Word, Power Point, Excel
From: PaylocityEstimated Salary: $20 to $28 per hour based on qualifications.
Arca24.com
Salary period: Annual
The Client Training Department is looking for Implementation Internal Training Specialists who will be responsible for training the Implementation and Client Training staff. If you possess a positive and excited outlook and a passion for training, this position will appeal to you. Trainers are viewed as examples of the company culture from the time a new employee begins throughout their employment with the company. Thus, attitude and outlook are critical characteristics for this trainer role. This is an ideal role for someone with a passion for training and developing others to succeed in their role at Paylocity!
Position Overview
The Implementation Internal Training Specialist develops training materials and presentations to deliver new and existing concepts in the areas of payroll, tax, payroll software, and soft skills to internal employees. The key elements to our approach are that clients receive consistent answers and high quality service from all staff members. Weekly dedicated training sessions focus on specific topics and utilize documentation and role playing to foster retention and mastery of the subject matter. This position requires a specialized focus on training employees who work remotely.
Performance Objectives/Job Duties
Create training plans and materials either by enhancing existing materials or developing original documentation
Present and communicate effectively and tactfully with all personalities and help all employees understand and retain payroll and system knowledge and concepts
Evaluate trainees and communicate progress to respective managers
Consults with Implementation Managers/Leads to develop specific training to meet the needs identified
Coordinate with leads/managers to ensure employees receive supplemental training when necessary
Continually seek out new ways of helping others and delivering training concepts
Participate as a Release Lead and attend Early QA Reviews and Knowledge Transfers related to all product releases.
Provide user acceptance testing of new product features and functionality
Act as a liaison between Product Managers and Implementation Management to highlight areas of releases that will change current Implementation practices.
Develop methods to effectively train remote employees
Participate in YE and QE activities in coordination with Client Training and Implementationteams
Travel as required
Keyword: Implementation Internal Training Specialist
Required
Experience:
Prior training experience is required (1-3 years)
Prior payroll experience and/or Implementation experience is preferred
Strong interpersonal skills to be able to communicate effectively to a multitude of personalities
Strong writing skills and creativity are critical in order to develop training documentation, facilitate the presentation materials and develop new training concepts
Must have the ability to grasp new information quickly
Strong aptitude and desire for learning new concepts - things change all the time in payroll
Willingness to continually learn and relearn a variety of topics
Ambition and drive to help others
Ability to work independently
Proficiency with Microsoft Outlook and Office Suite - Word, Power Point, Excel
From: PaylocityEstimated Salary: $20 to $28 per hour based on qualifications.
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