On call Front Desk Agent
DoubleTree by Hilton DoubleTree by Hilton Arlington Heights, IL Arlington Heights, IL Part-time Part-time $16.
50 an hour $16.
50 an hour 2 days ago 2 days ago 2 days ago Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team.
As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay.
This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet guests and provide them with a warm welcome - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest complaints or concerns with patience and professionalism - Assist with reservations and room assignments - Process payments and maintain accurate records - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as required
Qualifications:
- Previous experience in a customer service role is preferred - Strong communication skills, both verbal and written - Proficient in using phone systems and computer software - Knowledge of hotel operations and procedures is an asset - Ability to multitask and prioritize tasks effectively - Excellent problem-solving skills and attention to detail - Ability to work independently as well as part of a team - Multilingual abilities are a plus - Hilton OnQ PMS training is Required
Benefits:
- Competitive pay based on experience - Opportunities for career advancement within the hospitality industry - Training provided to enhance job knowledge and skills If you are passionate about providing exceptional guest service in a hotel environment, we would love to hear from you.
Apply now to join our team as a Front Desk Agent! Job Type:
Part-time Pay:
$16.
50 per hour Expected hours:
01 - 16 per week
Benefits:
Employee discount Flexible schedule Food provided Free parking Schedule:
4 hour shift 8 hour shift Evening shift Holidays Morning shift On call Weekends as needed Work setting:
In-person Resort Application Question(s):
Do you have basic knowledge of OnQ PMS? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 an hour $16.
50 an hour 2 days ago 2 days ago 2 days ago Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team.
As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay.
This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet guests and provide them with a warm welcome - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest complaints or concerns with patience and professionalism - Assist with reservations and room assignments - Process payments and maintain accurate records - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as required
Qualifications:
- Previous experience in a customer service role is preferred - Strong communication skills, both verbal and written - Proficient in using phone systems and computer software - Knowledge of hotel operations and procedures is an asset - Ability to multitask and prioritize tasks effectively - Excellent problem-solving skills and attention to detail - Ability to work independently as well as part of a team - Multilingual abilities are a plus - Hilton OnQ PMS training is Required
Benefits:
- Competitive pay based on experience - Opportunities for career advancement within the hospitality industry - Training provided to enhance job knowledge and skills If you are passionate about providing exceptional guest service in a hotel environment, we would love to hear from you.
Apply now to join our team as a Front Desk Agent! Job Type:
Part-time Pay:
$16.
50 per hour Expected hours:
01 - 16 per week
Benefits:
Employee discount Flexible schedule Food provided Free parking Schedule:
4 hour shift 8 hour shift Evening shift Holidays Morning shift On call Weekends as needed Work setting:
In-person Resort Application Question(s):
Do you have basic knowledge of OnQ PMS? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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