Assistant Front Office Manager
3.
7 Arlington Heights, IL Arlington Heights, IL Full-time Full-time From $19 an hour From $19 an hour 8 hours ago 8 hours ago 8 hours ago
Responsibilities:
- Oversee the daily operations of the front desk and ensure smooth check-in and check-out processes - Manage and train front desk staff to provide excellent customer service - Handle guest inquiries, complaints, and requests in a professional and timely manner - Coordinate with other departments to ensure guest satisfaction and resolve any issues - Conduct night audits to ensure accuracy of financial transactions and reports - Maintain a clean and organized front desk area - Assist with reservations, cancellations, and modifications as needed - Monitor and respond to online reviews and feedback
Experience:
- Previous experience in a front desk or guest services role is required - Knowledge of hotel management systems and procedures - Strong communication and interpersonal skills - Bilingual/multilingual skills are preferred - Ability to handle difficult situations with professionalism and tact - Excellent problem-solving abilities - Attention to detail and ability to multitask in a fast-paced environment As a Front Desk Manager, you will play a crucial role in ensuring the overall satisfaction of our guests.
Your exceptional customer service skills, attention to detail, and ability to lead a team will contribute to the success of our hotel.
Join our team today and be part of creating memorable experiences for our guests.
Note:
This job description is intended to provide a general overview of the position.
It is not an exhaustive list of all responsibilities, skills, or qualifications required.
Job Type:
Full-time Pay:
From $19.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Food provided Free parking Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Every weekend Morning shift Overnight shift Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Arlington Heights, IL Arlington Heights, IL Full-time Full-time From $19 an hour From $19 an hour 8 hours ago 8 hours ago 8 hours ago
Responsibilities:
- Oversee the daily operations of the front desk and ensure smooth check-in and check-out processes - Manage and train front desk staff to provide excellent customer service - Handle guest inquiries, complaints, and requests in a professional and timely manner - Coordinate with other departments to ensure guest satisfaction and resolve any issues - Conduct night audits to ensure accuracy of financial transactions and reports - Maintain a clean and organized front desk area - Assist with reservations, cancellations, and modifications as needed - Monitor and respond to online reviews and feedback
Experience:
- Previous experience in a front desk or guest services role is required - Knowledge of hotel management systems and procedures - Strong communication and interpersonal skills - Bilingual/multilingual skills are preferred - Ability to handle difficult situations with professionalism and tact - Excellent problem-solving abilities - Attention to detail and ability to multitask in a fast-paced environment As a Front Desk Manager, you will play a crucial role in ensuring the overall satisfaction of our guests.
Your exceptional customer service skills, attention to detail, and ability to lead a team will contribute to the success of our hotel.
Join our team today and be part of creating memorable experiences for our guests.
Note:
This job description is intended to provide a general overview of the position.
It is not an exhaustive list of all responsibilities, skills, or qualifications required.
Job Type:
Full-time Pay:
From $19.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Food provided Free parking Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Every weekend Morning shift Overnight shift Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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